Job Title: New Business Partner Coordinator
Location: Remote Working
Reports to: Head of New Business

Join Us in Transforming Audiology Services Across the UK

At The Hearing Care Partnership (THCP), our vision is simple yet ambitious — to be the market-leading provider of Audiology Services throughout the UK. We specialise in seamlessly integrating complete audiology services into independent optical practices and allied health providers, helping them enhance patient care and grow their businesses.

We’re on an exciting journey to partner with over 600 thriving practices by 2027, and we’re looking for a New Business Partner Co-ordinator to help us get there. If you thrive in a fast-paced, people-focused role and enjoy turning potential into partnerships, this is your opportunity to make a real impact.

What You’ll Be Doing

In this role, you will be instrumental in identifying and connecting with high-quality new partner practices. Your focus will be to create a strong pipeline of opportunities, initiate conversations, and hand over qualified prospects to our New Business and Operations Teams for a smooth and successful launch.

You will:

• Research and identify potential new partner clinics — from independent optical and hearing practices to multi-disciplinary health providers.
• Build a pipeline of “clusters” of locations that align with our recruitment plans for Audiologists.
• Use CRM systems to manage and track leads, ensuring every opportunity is progressed.
• Work closely with marketing to develop campaigns and materials that inspire and attract potential partners.
• Make initial contact via email, post and outbound calls, and follow up to secure meetings.
• Coordinate efficient handovers to operations, ensuring each new partner’s launch is seamless.

What We’re Looking For

We’re seeking someone who is:

• Adaptable, with experience in telesales, customer service or B2B pipeline management.
• Confident in building rapport over the phone and able to adapt conversations as needed.
• Highly organised with excellent attention to detail.
• Comfortable working with CRM systems and Microsoft Office (Excel, PowerPoint, Word).
• An articulate communicator, both written and verbal.

Salary & Bonus Structure

• Base Salary: Up to £30,000 DOE
• Monthly Target Bonus (based on a 4-week month)

What Success Looks Like

• Securing 5 partner meetings per week for the New Business Team.
• Maintaining a well-organised, up-to-date CRM with clear follow-up actions.
• Helping accelerate our partner acquisition to keep pace with our Audiologist recruitment.

Why Join THCP?

• Be part of a fast-growing, innovative business shaping the future of audiology in the UK.
• Enjoy a fully remote role with flexibility to manage your own working day.
• Work alongside a passionate, supportive team with a shared vision for growth and excellence.

If you’re ready to help us connect with the best partners in the industry and play a key role in our growth journey, we’d love to hear from you.

Apply today and be part of something extraordinary.