Position: Hearing Centre, Branch Coordinator

Location: Poole, BH14 8UF

Reports to: Area Manager 

Salary: £23,000 per annum

Rota: Monday to Friday (9-5.30)

Please note an element of travel is required for the initial induction period to travel across multiple branches for shadowing

Join Our Team!

Are you passionate about delivering exceptional service and creating a welcoming environment? We’re looking for an enthusiastic Branch Coordinator to join our Poole practice at The Hearing Care Partnership. In this dynamic role, you’ll connect with clients, support their hearing care journey, and keep the practice running smoothly. It’s a perfect opportunity for someone with a knack for communication and a desire to make a positive impact in the community!

What You’ll Do:

- Engage with Clients: Welcome every visitor, provide best-in-class support, and ensure a seamless experience.

- Manage the Practice: Handle appointment scheduling, reception duties, and daily administrative tasks.

- Be the Heart of the Team: Coordinate with clinicians, manage diaries, and support client follow-ups, both in-person and over the phone.

- Community Connection: Be a friendly face in the local area, helping to promote our services and engage with the community.

Why Join Us?

- Make a Difference: Your role is key to helping people improve their hearing and quality of life.

- Be Valued: Thrive in a role where your skills and care for clients are appreciated.

- Dynamic Work Environment: No two days are the same, with opportunities to grow and take initiative.

Skills & Experience:

- Strong communication and interpersonal skills

- A proactive attitude and high energy

- Experience in customer service or administration is a plus

- Comfort with technology and managing customer databases

If you’re ready to be a part of a supportive team that makes a real difference in people’s lives, apply today!